Customer Pick Up Program Holyoke MA 01040

Call us today! (413) 650-2541

holyokemabouncehousetentrentals@gmail.com

Bounce House, Tent, and Party Rentals in Holyoke, MA

Holyoke, MA

(413) 650-2541 holyokemabouncehousetentrentals@gmail.com

Customer pick up program for
rentals in Holyoke MA!

Rules and Regulations for Customer Pick Up Program

◙ All pickups are stored at our Southampton, MA warehouse and must be made there.

◙ Customer Pick-Up Program is only available for Regular Bounce Houses, XL Bounce Houses,
5-in1 Combo Bounce Houses, Standard Tents, Tables, Chairs & Backyard Movie Screens.

◙ When you place your order, we will call you a day or two earlier to give you a window
when you can pick up your rental.

◙ Sunday pick up times will be determined a day or two before the rental, depending
on availability and scheduling.

◙ Saturday rentals MUST be dropped off by 8am on Sunday morning. If the rental is back any later than 8am,
the customer will be charged the full rental amount for the extra day (drop off price, NOT the discounted
pick up price) as well as a $200 inconvenience fee.

◙ A $75 cleaning fee will be applied to any unit that is not returned in the condition that it was rented in.

◙ A $25 re-rolling fee will be applied for any unit that does not fit back into the bag we provided it in.

◙ Customer must be able to lift 150 lbs for all pick ups. There will be one person at the office to help when
the customer picks the unit up, but we cannot guarantee that anyone will be at the office upon drop off.

◙ Vehicle Restrictions: Pickup trucks or trailers work best. A mini van or large SUV is acceptable for regular bounce houses ONLY, as long as ALL the back seats lay flat. For 5-in-1 Combo Bounce Houses, Standard Tents, Tables, Chairs & Backyard Movie Screens, a pickup truck or trailer is required.

◙ Customer will be required to sign paperwork upon pick up stating that all rules were read and accepted.

◙ Customer must bring a valid ID upon pickup.